I run also a feedback forum within Uservoice: I would like to see new ideas and manage suggestions through Royal Tickets!
We switched our support system from UserVoice to freshdesk. The "old" forum posts will still be available for some time at https://royalapplications.uservoice.com
The new support portal is at http://support.royalapplications.com
Unfortunately we are not able to migrate the existing forum posts to the new system. One reason is that, like in the old forum, we want to ensure that the original poster is also the "owner" of the post. This way we can also ensure to keep you in the loop about the progress and the discussion of the topic.
So we are kindly asking you to re-post your feature request in the appropriate forum in our new support system: http://support.royalapplications.com/support/discussions
At our new support portal, follow the Sign Up link to register an account. In case the email address has already been taken, don't worry, it probably got migrated and you can use the Forgot Password link on the Login Page to set a password for the account.
We are really sorry for the inconvenience and hope to see your feature request in one of the new Ideas forums.
My personal list (role: customer) of user interactions for forums (ordered by priority):
1.-3.: see role admin (my last comment)
4. vote for idea
5. remove vote
6. search idea
7. add idea
My personal list (role: admin) of user interactions for forums (ordered by priority):
1. Browse forums within one account
2. Sort ideas in a forum (by latest, number of votes, hottest)
3. in the sorted list: see title, category, votes, description, creator, creation date, number of comments
4. Change idea status with/without notifying subscribers
5. Message to subscribers
6. Edit idea
7. Delete idea
Just to give you guys a little update on this.
We've done some work regarding feedback forums in Royal Tickets and currently have a working build that allows read-only browsing through forums.
But due to the complexity and possible actions one can take on forum entries it's far, far from feature-complete.
We definitely won't support every feature the UserVoice support portal offers in the first iteration, so I'd like to take the opportunity and ask you to let us know what features you are most interested in regarding feedback forums support.
Just tell us which information you're most interested in and which actions are essential for you to administer your feedback forums on the go.
Thank you very much!
That would be so cool - actually we are not even using uservoice as a ticket system but I still invested th 9€ hoping that one fine day, you add this feature. Would be great for our Product Managers as they are travelling a lot and sometimes only have their iPads with them.